Terms & Conditions

These Terms and Conditions govern your use of our website and the purchase of products from Tassen & Co Ltd. By using this website, you agree to these terms.

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1. ABOUT US
   Tassen & Co Ltd operates this website. We sell bags and related accessories to customers within the United Kingdom.

2. ELIGIBILITY
   By placing an order, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

3. PRODUCTS
   We make every effort to display product descriptions, images, and colours accurately. However, colours may vary depending on your device screen. All products are subject to availability.

4. PRICING
   All prices are listed in GBP (£) unless otherwise stated and include VAT where applicable.
   We reserve the right to change prices at any time. The price charged will be the price displayed at checkout.

5. ORDERS
   When you place an order, you will receive an order confirmation email. This does not mean your order has been accepted.
   We reserve the right to refuse or cancel any order for reasons including:
   • Product unavailability
   • Payment issues
   • Suspected fraud

A contract is formed only when we dispatch your order.

1. PAYMENT
   Payments must be made via the payment methods available at checkout (e.g., Wix Payments).
   We do not store full payment card details.

2. DELIVERY
   Delivery times are estimates only. We are not responsible for delays caused by courier services or circumstances beyond our control.
   Risk in the goods passes to you upon delivery.

3. RETURNS AND CANCELLATIONS (Consumer Rights Act 2015)

Right to Cancel (Online Orders)
Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods.

To be eligible for a return:
• Items must be unused and in original condition
• Items must be returned in original packaging

Refunds will be processed within 14 days of receiving returned goods.

We reserve the right to refuse a refund if items are returned damaged or used beyond reasonable inspection.

This does not affect your statutory rights under the Consumer Rights Act 2015.

1. FAULTY OR DEFECTIVE GOODS
   If your item is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund in accordance with UK consumer law.

2. INTELLECTUAL PROPERTY
   All content on this website (including logos, images, text, and designs) is owned by or licensed to [Your Business Name].
   You may not copy, reproduce, or distribute content without written permission.

3. LIMITATION OF LIABILITY
   Nothing in these terms limits or excludes liability for:
   • Death or personal injury caused by negligence
   • Fraud or fraudulent misrepresentation
   • Any liability that cannot be excluded under UK law

To the fullest extent permitted by law, we shall not be liable for indirect or consequential losses.

1. PRIVACY
   Your use of this website is also governed by our Privacy Policy.

2. GOVERNING LAW
   These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

3. CHANGES TO THESE TERMS
   We may update these Terms and Conditions from time to time. The latest version will always be posted on this page.

If you have any questions about these Terms and Conditions, please contact:
contact@tassenandco.com